Service Performance Dashboard (Chart.js Analytics)
Developed a real-time Service Dashboard using Chart.js to visualize key operational metrics including ticket volume, scheduling activity, completions, and agent performance.
Developed a real-time Service Dashboard using Chart.js to visualize key operational metrics including ticket volume, scheduling activity, completions, and agent performance.
Created a dedicated WordPress/Elementor development environment for the Marketing team to prototype new layouts, pages, and customer-facing designs. Provided a safe and independent workspace without affecting production systems.
Built a complete membership directory system using Paid Memberships Pro with public profiles, maps, role classifications, and survey integration. Enabled supporters, content creators, and donors to maintain enriched public coalition profiles.
Evaluated capabilities of OpenText, TrueCommerce, and SPS Commerce for future POS modernization. Assessed vendor compatibility with internal architecture and ERP requirements. Informed long-term strategy for supply-chain digital integration.
Developed a translation pipeline using Python, FFmpeg, and HeyGen Interface to create dubbed and captioned versions of all educational videos. Delivered 54 videos in 77 languages embedded into LMS modules and public pages.
Built a dedicated Ubuntu 24.04 development server to support the emerging Jupiter automation framework. Configured Composer packages, pipelines, and action handler architecture to standardize internal development workflows across AccuDash, Lumen, and new applications.