Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site. # JD Sileo Workflow automation, custom software, systems integration & fractional CTO services ## Sitemaps - [XML Sitemap](https://jdsileo.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [JDSileo.com Redesign & Platform Revamp](https://jdsileo.com/jdsileo-com-platform-revamp/) - How I rebuilt jdsileo.com end to end — 123 case studies in one design system, 170 branded archives, and a scored intake with live Teams booking, AI-assisted. - [Website and E-Commerce Development for Ann's Delicate Soap](https://jdsileo.com/website-and-e-commerce-development-for-annes-delicate-soaps/) - Designed and built the WooCommerce store for Ann's Delicate Soap: product photography, site design, and a streamlined checkout for a handmade goat's-milk soap brand. - [Email Retention & Purge System (Exchange Online)](https://jdsileo.com/email-retention-and-purge-system/) - A PowerShell system enforcing granular Exchange Online email retention — enterprise-grade mail management in-house, without the premium Microsoft 365 license. - [In-House Transactional Email Service (Mailgun Alternative)](https://jdsileo.com/in-house-transactional-email-service/) - An in-house Mailgun alternative — PHP endpoints using Microsoft Graph to subscribe to a shared mailbox and maintain threaded email conversations, no. - [AccuDash Claims Inspection Automation](https://jdsileo.com/accudash-claims-inspection-automation/) - Revamped AccuDash inspection questions to auto-generate the back-office claims paperwork — adapting to the loss of service labor credits. - [DispatchTrack Service Billing Automation](https://jdsileo.com/dispatchtrack-service-billing-automation/) - Service tickets in AccuDash now update automatically from technician outcomes and build their own bills — more accurate billing with far less back-office. - [World of Statecraft](https://jdsileo.com/world-of-statecraft/) - An open-source, federated governance platform that compiles a written constitution into running software — PR-STV elections with cryptographic ballot. - [DocuSeal Terms & Conditions with Lumen Integration](https://jdsileo.com/docuseal-terms-conditions-lumen-integration/) - Live Terms & Conditions signing integrated into Lumen — Codex-built endpoints plus a self-hosted DocuSeal instance for cheap, fully customizable. - [Call Board with Talk-Time Metrics](https://jdsileo.com/call-board-with-talk-time-metrics/) - Developed a multi-department Call Board for La-Z-Boy Southeast with real-time talk-time tracking and call counts across sales, service, and customer care. - [AI-Driven Codebase Transformer & LAMP Automation Prototype](https://jdsileo.com/ai-driven-codebase-transformer-lamp-automation-prototype/) - Developing an automation framework at La-Z-Boy Southeast that lets AI-driven workflows securely edit, deploy, and manage LAMP server codebases. - [SPOT Corporate Program Integration (ASAP → SPOT)](https://jdsileo.com/spot-corporate-program-integration-asap-spot/) - Integrated the corporate SPOT data feed into AccuDash to replace the legacy ASAP program — full-history migration, validated parity, uninterrupted reporting. - [MultiWAN Multi-Firewall Deployment (pfSense)](https://jdsileo.com/multiwan-multi-firewall-deployment-pfsense/) - First MultiWAN, multi-firewall pfSense deployment for the enterprise — redundant ISP uplinks, HA firewalls, validated failover, and a repeatable rollout template. - [3CX Click-to-Call Extension with Active Directory Integration](https://jdsileo.com/3cx-click-to-call-extension-with-active-directory-integration/) - Created a fully integrated click-to-call system using the 3CX Call Control API and Active Directory user data. - [Windows Asset Manager + GPO-Deployed Inventory System](https://jdsileo.com/windows-asset-manager-gpo-deployed-inventory-system/) - Built a PowerShell asset inventory system at La-Z-Boy Southeast, deployed via Group Policy so every Windows endpoint reports to a central MySQL database. - [Secure Document Transfer System (Legacy Scanner → SharePoint Automation)](https://jdsileo.com/secure-document-transfer-system-legacy-scanner-sharepoint-automation/) - Built a secure automated workflow to transfer documents directly from network scanners to SharePoint libraries. - [AccuDash → Cargis → Sage Integration Roadmap](https://jdsileo.com/accudash-cargis-sage-integration-roadmap/) - Designing a multi-stage roadmap at La-Z-Boy Southeast to migrate internal systems to Sage ERP via Cargis middleware, unifying financials and inventory data. - [Service KPI Metrics Development](https://jdsileo.com/service-kpi-metrics-development/) - Developed a standardized KPI model for La-Z-Boy Southeast service operations, covering routing efficiency, call performance, and turnaround time metrics. - [Company Survey Automation Engine](https://jdsileo.com/company-survey-automation-engine/) - Built backend logic at La-Z-Boy Southeast that processes annual MS Forms survey results and feeds them into internal displays for leadership review. - [Service Routing Sync Revamp (DispatchTrack + AccuDash)](https://jdsileo.com/service-routing-sync-revamp-dispatchtrack-accudash/) - Revamped routing synchronization between DispatchTrack and AccuDash at La-Z-Boy Southeast, resolving inconsistent updates and improving scheduling accuracy. - [LiveChat → 3CX Auto-Routing Prototype](https://jdsileo.com/livechat-3cx-auto-routing-prototype/) - Developed a prototype routing engine at La-Z-Boy Southeast that auto-directs WordPress LiveChat messages to the correct 3CX department, cutting manual triage. - [Paychex Time Clock Migration](https://jdsileo.com/paychex-time-clock-migration/) - Transitioned timekeeping from Paycom to Paychex, deployed hardware, and ensured badge compatibility through TruPortal integration. - [3CX CDR Fix via Postgres Pipeline](https://jdsileo.com/3cx-cdr-fix-via-postgres-pipeline/) - Restored 3CX call reporting at La-Z-Boy Southeast by extracting CDR data directly from the Postgres backend after an update broke the legacy export path. - [Website Text Translation (63 Languages)](https://jdsileo.com/website-text-translation-63-languages/) - I translated the Cosmopolitan Coalition's full web content into 63 languages and exported multilingual PDFs to support worldwide outreach and organizing. - [Local Coalition Support System (USB-Based Offline Website)](https://jdsileo.com/local-coalition-support-system-usb-based-offline-website/) - Built a full offline XAMPP replica of the Cosmopolitan Coalition website, packaged on USB drives so local organizers can run it without internet. - [LifterLMS Educational Program Launch](https://jdsileo.com/lifterlms-educational-program-launch/) - Built a free LifterLMS education portal for the Cosmopolitan Coalition with lessons and quizzes, integrated with member profiles and video content. - [Cosmopolitan Survey System (Ideological Questionnaire)](https://jdsileo.com/cosmopolitan-survey-system-ideological-questionnaire/) - Designed the Cosmopolitan Survey, a scored five-point questionnaire on governance and voting reform with results linked to public member profiles. - [Representative Finder & Toolkit Donation System (Google Civics API)](https://jdsileo.com/representative-finder-toolkit-donation-system-google-civics-api/) - Integrated the Google Civics API so Cosmopolitan Coalition supporters can find their elected representatives and send multilingual toolkits to officials. - [EDI Vendor Evaluation for POS Modernization](https://jdsileo.com/edi-vendor-evaluation-for-pos-modernization/) - Evaluated OpenText, TrueCommerce, and SPS Commerce EDI platforms for La-Z-Boy Southeast, shaping long-term POS and supply-chain integration strategy. - [Digital Terms & Conditions System for Furniture Academy](https://jdsileo.com/digital-terms-conditions-system-for-furniture-academy/) - Built a digital Terms and Conditions prototype at La-Z-Boy Southeast so customers sign remotely or on in-store iPads, feeding agreements to POS. - [Cosmopolitan Coalition Shop (Printful Integration)](https://jdsileo.com/cosmopolitan-coalition-shop-printful-integration/) - Launched the Cosmopolitan Coalition merchandise store with Printful, integrating branded items into the website for outreach and fundraising. - [Jupiter Server Framework & Development VM Build (Ubuntu 24.04)](https://jdsileo.com/jupiter-server-framework-development-vm-build-ubuntu-2404/) - Built an Ubuntu 24.04 development server at La-Z-Boy Southeast to power the Jupiter automation framework with Composer packages and pipelines. - [Global Video Translation System (77 Languages)](https://jdsileo.com/global-video-translation-system-77-languages/) - Developed a Python and FFmpeg pipeline with HeyGen that delivered 54 dubbed, captioned videos in 77 languages for the Cosmopolitan Coalition. - [Supporter, Creator & Donor Directory (Paid Memberships Pro)](https://jdsileo.com/supporter-creator-donor-directory-paid-memberships-pro/) - Built a membership directory with Paid Memberships Pro featuring public profiles, maps, and survey integration for Cosmopolitan Coalition supporters. - [Furniture Academy Development Sandbox (Marketing Web Environment)](https://jdsileo.com/furniture-academy-development-sandbox-marketing-web-environment/) - Created a WordPress and Elementor sandbox at La-Z-Boy Southeast so the Marketing team could prototype pages safely without touching production. - [Service Performance Dashboard (Chart.js Analytics)](https://jdsileo.com/service-performance-dashboard-chartjs-analytics/) - Developed a real-time Chart.js service dashboard at La-Z-Boy Southeast visualizing ticket volume, scheduling, completions, and agent performance. - [Servco (Formerly Ultra Shield) Integration for Automated Warranty Registration](https://jdsileo.com/servco-formerly-ultra-shield-integration-for-automated-warranty-regist/) - Building an integration for La-Z-Boy Southeast that auto-registers customers' furniture with Servco's warranty system at delivery, reducing missed entries. - [Short-Form Video Pipeline & Multiplatform Distribution](https://jdsileo.com/short-form-video-pipeline-multiplatform-distribution/) - Built a short-form video pipeline for the Cosmopolitan Coalition, turning long-form content into clips published across six social platforms. - [Asset Scan Gun App Development for IT Infrastructure Cycle Counts](https://jdsileo.com/asset-scan-gun-app-development-for-it-infrastructure-cycle-counts/) - Developing a web-based Zebra scan gun app for La-Z-Boy Southeast that streamlines IT asset cycle counts, with plans to expand to parts and merchandise. - [Microsoft User Calendar Integration in Custom Web Application](https://jdsileo.com/microsoft-user-calendar-integration-in-custom-web-application/) - I built PHP endpoints to Microsoft Graph that let La-Z-Boy Southeast staff manage their calendars inside a custom in-home design appointment scheduler. - [Long-Form Educational Video Series (54 Videos)](https://jdsileo.com/long-form-educational-video-series-54-videos/) - Recorded and produced a 54-video series explaining the Cosmopolitan Coalition's pillars, reforms, and governance frameworks for education and training. - [Multilingual Universal-Translator Discord (25 Languages)](https://jdsileo.com/multilingual-universal-translator-discord-25-languages/) - Built a multilingual Discord server for the Cosmopolitan Coalition with automated translation channels in 25 languages for real-time global collaboration. - [Microsoft To-Do and Planner Integration in Custom Web Application](https://jdsileo.com/microsoft-to-do-and-planner-integration-in-custom-web-application/) - Built a PHP integration with Microsoft Graph so La-Z-Boy Southeast users can create and update To-Do and Planner tasks from a custom web application. - [Warehouse Alarm System Conversion to Ring](https://jdsileo.com/warehouse-alarm-system-conversion-to-ring/) - Replaced a failing legacy warehouse alarm at La-Z-Boy Southeast with Ring hardware for under $2,000, adding security features at the same monitoring cost. - [Verizon Wireless Footprint Reduction](https://jdsileo.com/verizon-wireless-footprint-reduction/) - Cut La-Z-Boy Southeast's Verizon bill from nine lines averaging $700 monthly to two upgraded plans plus phone credits, saving roughly $250 each month. - [Public Field Outreach at Charlotte Pride & DragonCon](https://jdsileo.com/public-field-outreach-at-charlotte-pride-dragoncon/) - I represented the Cosmopolitan Coalition at Charlotte Pride and DragonCon, explaining its core reforms to diverse crowds and driving clear traffic growth. - [Asana to Microsoft Planner Migration](https://jdsileo.com/asana-to-microsoft-planner-migration/) - Migrated La-Z-Boy Southeast's team projects from Asana to Microsoft Planner, eliminating Asana Premium and saving about $270 per month for 20 users. - [CosmopolitanCoalition.org Platform Launch](https://jdsileo.com/cosmopolitancoalitionorg-platform-launch/) - I built CosmopolitanCoalition.org on WordPress and Elementor, structuring the coalition's philosophy, reforms, and governance content into a global hub. - [Digital Delivery Coupon Implementation](https://jdsileo.com/digital-delivery-coupon-implementation/) - Replaced backordered paper coupons at La-Z-Boy Southeast with digital delivery via SMS/MMS, cutting distribution costs 45-77% and saving up to $188 monthly. - [Greenville Equipment Mass Replacement (Phones, Network Equipment)](https://jdsileo.com/greenville-equipment-mass-replacement-phones-network-equipment/) - Following a lightning strike at the Greenville store, led an emergency response to replace damaged phones and network equipment. - [MySQL Migration to Google Cloud SQL](https://jdsileo.com/mysql-migration-to-google-cloud-sql/) - Led the migration of MySQL from a traditional LAMP stack to Google Cloud SQL, optimizing both database performance and network architecture. - [DispatchTrack Order Sync Integration](https://jdsileo.com/dispatchtrack-order-sync-integration/) - Developed a new integration between our service systems, Furniture Academy and AccuDash, and DispatchTrack to streamline route requests. - [SIP Provider Consolidation to Twilio](https://jdsileo.com/sip-provider-consolidation-to-twilio/) - Consolidated all La-Z-Boy Southeast phone numbers from Fusion and Telnyx to Twilio, cutting costs about $521 a month and adding SMS/MMS on every line. - [BillerIQ Payment Integration with AccuDash](https://jdsileo.com/billeriq-payment-integration-with-accudash/) - Built a connector between BillerIQ and the AccuDash service system at La-Z-Boy Southeast that applies customer payments to service tickets in real time. - [Furniture Academy Customer Profile System](https://jdsileo.com/furniture-academy-customer-profile-system/) - Enhanced the Furniture Academy platform to provide customers with personal accounts, enabling them to track sales orders and request service on delivered items. - [Furniture Academy New Service Request Form](https://jdsileo.com/furniture-academy-new-service-request-form/) - Developed a service request form for Furniture Academy that submits requests straight into the service system with pre-filled fields, ending manual entry. - [Starlink Installation and Network Integration for Backup Internet](https://jdsileo.com/starlink-installation-and-network-integration-for-backup-internet/) - Installed Starlink at La-Z-Boy Southeast's Rock Hill location and tied it into the network as a seamless backup internet connection, cutting downtime risk. - [AccuDash Service System Migration and Data Integration](https://jdsileo.com/accudash-service-system-migration-and-data-integration/) - Led the migration to AccuDash, a custom-built service system replacing a rigid, outdated platform. - [Furniture Academy Migration and SEO Optimization](https://jdsileo.com/furniture-academy-migration-and-seo-optimization/) - Migrated the Furniture Academy site to a dedicated server with an upgraded LAMP stack, improved its SEO, and moved MySQL to Cloud SQL on Google Cloud. - [Digital Customer Assistant (DCA) Revamp](https://jdsileo.com/digital-customer-assistant-dca-revamp/) - Revamped La-Z-Boy Southeast's Digital Customer Assistant with database optimization and code refactoring for faster response times and greater stability. - [LAMP Stack Training on Google Cloud Platform with Network Infrastructure Integration](https://jdsileo.com/lamp-stack-training-on-google-cloud-platform-with-network-infrastructu/) - In this key initiative, I led a comprehensive training program focused on building LAMP (Linux, Apache, MySQL, PHP) stacks using the Google Cloud Platform. - [Data Center Creation and Management on Microsoft Azure](https://jdsileo.com/data-center-creation-and-management-on-microsoft-azure/) - I built and manage a data center on Microsoft Azure hosting client applications and websites, with VMs, secure networking, backups, and disaster recovery. - [Contribution to the Constitution of Consent Contest: Drafting a Cosmopolitan Governance Model](https://jdsileo.com/contribution-to-the-constitution-of-consent-contest-drafting-a-cosmopo/) - I drafted a constitution for the Cosmopolitan Coalition's Constitution of Consent Contest, balancing individual autonomy with inclusive, efficient governance. - [Delivery Fee Audit Tool for Undelivered Tickets](https://jdsileo.com/delivery-fee-audit-tool-for-undelivered-tickets/) - I developed a delivery fee audit tool at La-Z-Boy Southeast that checks undelivered tickets for undercharged fees, cutting revenue leakage and billing errors. - [Automated Returns Module for Warehouse Management System](https://jdsileo.com/automated-returns-module-for-warehouse-management-system/) - In this pivotal project, I developed an advanced returns module for our Warehouse Management System (WMS) that revolutionized our handling of returned items. - [SMS/MMS & Direct Lines for Agents](https://jdsileo.com/sms-mms-direct-lines-for-agents/) - I integrated Twilio SMS/MMS into our 3CX phone system at La-Z-Boy Southeast, giving every sales agent a dedicated direct line for client communication. - [Integrated Guest and Employee Wi-Fi System with Enhanced Security](https://jdsileo.com/integrated-guest-and-employee-wi-fi-system-with-enhanced-security/) - Designed a guest and employee Wi-Fi system at La-Z-Boy Southeast using a pfSense captive portal and UniFi, with Microsoft SSO sign-in for BYOD users. - [Automated Service Request Agent for Customer Support](https://jdsileo.com/automated-service-request-agent-for-customer-support/) - Built an automated phone agent at La-Z-Boy Southeast that diagnoses furniture issues, offers DIY fixes, and files service requests without manual data entry. - [DT Billing Automation Application](https://jdsileo.com/dt-billing-automation-application/) - I spearheaded the planning, development, and implementation of an application designed to interface with the Dispatch Track API. - [Revamping Discord for Virtual Meetings and Enhanced Communication](https://jdsileo.com/revamping-discord-for-virtual-meetings-and-enhanced-communication/) - I rebuilt the Charlotte Atheists & Agnostics Discord server for virtual meetings, adding committee channels, archived minutes, and migrated forum content. - [Lexington Store Renovation at La-Z-Boy](https://jdsileo.com/lexington-store-renovation-at-la-z-boy/) - I led IT for the La-Z-Boy Lexington store renovation, managing the low voltage team and equipment installs to keep the full refurbishment on schedule. - [IT Data Analyst Trainer](https://jdsileo.com/it-data-analyst-trainer/) - I mentored a new data analyst at La-Z-Boy Southeast through hands-on PHP, MySQL, and WordPress training, developing them into a proficient report developer. - [POS to DispatchTrack Auto Importer](https://jdsileo.com/pos-to-dispatchtrack-auto-importer/) - I built a PHP and MySQL tool at La-Z-Boy Southeast that auto-imports service tickets from our POS into DispatchTrack, while mentoring an apprentice developer. - [Driver/Tech Performance Ranking System](https://jdsileo.com/driver-tech-performance-ranking-system/) - In this innovative project, I developed a "Driver/Tech Performance Ranking System" aimed at boosting productivity and morale among our field staff. - [Augusta Office Move](https://jdsileo.com/augusta-office-move/) - In my role at the Augusta Office Relocation project for La-Z-Boy, I was responsible for overseeing the transition of the office in Augusta, GA. - [Merchandise Lineup Tracking Tool](https://jdsileo.com/merchandise-lineup-tracking-tool/) - I built a tool for La-Z-Boy Southeast's merchandising team that flags discontinued warehouse stock for transfer to stores, improving inventory turnover. - [Evans Renovation](https://jdsileo.com/evans-renovation/) - I handled the IT side of the La-Z-Boy Evans, GA store remodel, managing low voltage technicians and installing new PCs, printers, and network devices. - [Network Restructuring Project for Carolina Christian Academy](https://jdsileo.com/network-restructuring-project-for-carolina-christian-academy/) - I restructured Carolina Christian Academy's campus network before the school year, boosting connectivity and security and integrating accounting software. - [3CX PBX Conversion](https://jdsileo.com/3cx-pbx-conversion/) - I replaced La-Z-Boy Southeast's on-prem Mitel PBX with cloud-hosted 3CX across 10 locations and 160+ users, cutting annual phone costs by 85 percent. - [Pelican Thermostat conversion](https://jdsileo.com/pelican-thermostat-conversion/) - I managed the Pelican thermostat conversion at La-Z-Boy Southeast, coordinating HVAC technicians and IT to deliver energy savings and better monitoring. - [Greenville Renovation](https://jdsileo.com/greenville-renovation/) - I played a vital role in a transformative project, the Greenville Renovation, focused on remodeling the La-Z-Boy Greenville store. - [Northlake Relocation](https://jdsileo.com/northlake-relocation/) - By leveraging my expertise in project management and vendor coordination, I ensured a seamless transition for the store. - [Multifactor Authentication](https://jdsileo.com/multifactor-authentication/) - I led the multifactor authentication rollout at La-Z-Boy Southeast, onboarding over 170 users with clear communication and hands-on troubleshooting. - [Fortinet to PfSense conversion](https://jdsileo.com/fortinet-to-pfsense-conversion/) - I successfully led a comprehensive project involving the conversion of 12 locations from Fortinet FortiWANS to PfSense firewalls. - [Physical Datacenter to Private Cloud Migration](https://jdsileo.com/physical-datacenter-to-private-cloud-migration/) - I successfully led a transformative project involving the migration from a datacenter to a private cloud infrastructure on Google Cloud Platform. - [MC9090 Workaround](https://jdsileo.com/mc9090-workaround/) - When support for our MC9090 scan guns ended with under 60 days notice, I built a workaround at La-Z-Boy Southeast that avoided a costly upgrade. - [Chromebook to iPad conversion](https://jdsileo.com/chromebook-to-ipad-conversion/) - The successful onboarding of over 100 users to iPads showcased my ability to drive technology adoption and enhance productivity within the organization. - [La-Z-Boy-Pineville Renovation](https://jdsileo.com/la-z-boy-pineville-renovation/) - I handled IT for the La-Z-Boy Pineville store renovation, installing new PCs, TVs, and network wiring in two phases so the store stayed open throughout. - [MS Teams, OneDrive and SharePoint Online deployment.](https://jdsileo.com/ms-teams-onedrive-and-sharepoint-online-deployment/) - Deployed Microsoft Teams, OneDrive, and SharePoint Online at La-Z-Boy Southeast, onboarding over 170 users and moving network shares to SharePoint libraries. - [POTS line Conversion](https://jdsileo.com/pots-line-conversion/) - Converted traditional POTS lines to VoIP for La-Z-Boy Southeast's call center, fax, and alarm systems, significantly reducing monthly telecom costs. - [Customer Portal](https://jdsileo.com/customer-portal/) - Built a customer portal for La-Z-Boy Southeast where customers schedule service, track orders, and submit requests, backed by text and phone automation. - [Office 365 User Management and Document Environment Setup for Kepler & Wilde](https://jdsileo.com/office-365-user-management-and-document-environment-setup-for-kepler-w/) - Built an Office 365 user management and document environment for marketing firm Kepler & Wilde, with secure accounts, permissions, and organized file storage. - [SIP Provider Conversion](https://jdsileo.com/sip-provider-conversion/) - I moved La-Z-Boy Southeast's SIP service from a regional provider to a national one, negotiating better terms and cutting telecom costs with minimal downtime. - [Marketing Office Move](https://jdsileo.com/marketing-office-move/) - I successfully orchestrated the seamless relocation of our marketing office, overseeing the transition of services and equipment from one location to another. - [Digital Customer Assistant](https://jdsileo.com/digital-customer-assistant/) - I spearheaded a transformative project centered around developing a Digital Customer Assistant using the powerful Twilio platform. - [Internal LMS & KB](https://jdsileo.com/internal-lms-kb/) - Designed and built an internal learning management system and knowledge base at La-Z-Boy Southeast, giving employees a central hub for training materials. - [Mitel (formerly ShoreTel) Connect Upgrade](https://jdsileo.com/mitel-formerly-shoretel-connect-upgrade/) - Led the successful Mitel (formerly ShoreTel) Connect upgrade project at La-Z-Boy Southeast, overseeing the migration and enhancement of our PBX environment. - [Warehouse Upgrade and Move](https://jdsileo.com/warehouse-upgrade-and-move/) - Led a warehouse upgrade and relocation for La-Z-Boy Southeast, installing new IT infrastructure and security systems including badges, cameras, and alarms. - [Providence Road Admin Office Opening](https://jdsileo.com/providence-road-admin-office-opening/) - Led the IT setup for La-Z-Boy Southeast's Providence Road admin office, deploying new hardware and software and managing low voltage cabling contractors. - [Asheville Store Opening](https://jdsileo.com/asheville-store-opening/) - Delivered the IT launch for La-Z-Boy Southeast's Asheville store, handling network setup, vendor management, and deployment of new hardware and software. - [Savannah Store Opening](https://jdsileo.com/savannah-store-opening/) - Managed the full IT buildout for La-Z-Boy Southeast's new Savannah store, from ordering and configuring hardware to coordinating low voltage cabling installs. - [Bylaws Revamp for Organizational Restructuring at Charlotte Atheists and Agnostics](https://jdsileo.com/bylaws-revamp-for-organizational-restructuring-at-charlotte-atheists-a/) - I helped revamp the bylaws of Charlotte Atheists and Agnostics, expanding the core team from four to six members with clearly defined roles for each officer. - [Delivery Dashboard](https://jdsileo.com/delivery-dashboard/) - Led a high-impact project at La-Z-Boy Southeast involving the implementation of a cutting-edge solution to transform our operations. - [Development of Charlotte Atheists and Agnostics Website with Enhanced Features](https://jdsileo.com/development-of-charlotte-atheists-and-agnostics-website-with-enhanced/) - I built the Charlotte Atheists and Agnostics website on WordPress with membership registration, an events calendar, forums, and meeting minute archives. - [Service Reporting Tool](https://jdsileo.com/service-reporting-tool/) - Built a custom service reporting tool at La-Z-Boy Southeast that processed Point of Sale service reports and fed the data into our in-house Lumen platform. - [Total Network Conversion & Overhaul](https://jdsileo.com/total-network-conversion-overhaul/) - Successfully managed vendor partners to execute a comprehensive network conversion and overhaul project at La-Z-Boy Southeast. - [Charleston Store Replacement](https://jdsileo.com/charleston-store-replacement/) - I led the IT infrastructure replacement for La-Z-Boy Southeast's Charleston store, deploying new hardware and software and managing cabling contractors. - [Exchange 365 Migration](https://jdsileo.com/exchange-365-migration/) - I led the migration of over 150 La-Z-Boy Southeast users from on-premises Exchange 2007 to hosted Exchange 365 while maintaining security and data integrity. - [RMS-DT Tool](https://jdsileo.com/rms-dt-tool/) - I built a PHP and MySQL tool at La-Z-Boy Southeast that auto-imports orders from the RMS point of sale system into DispatchTrack, ending manual order entry. - [Event Calendar Campaign Engine](https://jdsileo.com/event-calendar-campaign-engine/) - Built a centralized campaign engine at La-Z-Boy Southeast that triggers outbound call workflows from leadership-defined events, with automated rep reporting. - [ShoreTel Custom Reporting](https://jdsileo.com/shoretel-custom-reporting/) - At La-Z-Boy Southeast, I spearheaded the development and implementation of a powerful reporting tool that transformed call analytics within our organization. - [Claims System](https://jdsileo.com/claims-system/) - I led development of a warranty claims platform for La-Z-Boy Southeast, built on WordPress with PHP and JavaScript to automate vendor claims end to end. - [Carolina Secular Conference Management and Website Development](https://jdsileo.com/carolina-secular-conference-management-and-website-development/) - I built and managed the Carolina Secular Conference website for ticket sales and event details, plus A/V and speaker logistics at the Myrtle Beach event. - [Creation of the Secular Directory: A Global Resource for Secular Communities](https://jdsileo.com/creation-of-the-secular-directory-a-global-resource-for-secular-commun/) - I led development of the Secular Directory with the United Coalition of Reason, merging databases into a global catalog of secular organizations. - [Charlotte Atheists and Agnostics' Participation in Charlotte Pride Festival](https://jdsileo.com/charlotte-atheists-and-agnostics-participation-in-charlotte-pride-fest/) - I coordinated Charlotte Atheists & Agnostics' sponsorship and booth at Charlotte Pride Festival across multiple years, engaging 100,000-plus annual attendees. - [National Day of Reason Initiative and Petition to Mayor Foxx](https://jdsileo.com/national-day-of-reason-initiative-and-petition-to-mayor-foxx/) - I led the Charlotte Atheists & Agnostics petition that persuaded Charlotte Mayor Anthony Foxx to issue a proclamation recognizing the National Day of Reason. - [Letter to Rowan County Board of Commissioners](https://jdsileo.com/letter-to-rowan-county-board-of-commissioners/) - With Charlotte Atheists & Agnostics, I sent a letter to Rowan County commissioners opposing sectarian prayer at public meetings, drawing media attention. - [Guild Manager](https://jdsileo.com/guild-manager/) - I programmed a World of Warcraft addon that automated recruiting and activity tracking for a 1,000-member guild, earning Realm First Guild Level 25. - [Development of Seat Count Ticket Tracking Software](https://jdsileo.com/development-of-seat-count-ticket-tracking-software/) - I built custom ticket tracking software for a movie theater company, replacing paper-based tracking with a multi-computer system still in use today. - [United Peoples of Earth: A Political Thought Experiment](https://jdsileo.com/united-peoples-of-earth-a-political-thought-experiment/) - United Peoples of Earth — a political thought experiment drafting a global constitution: representative governance, balanced powers, and a reimagined vote. - [Custom Computer Build and Configuration for Clients](https://jdsileo.com/custom-computer-build-and-configuration-for-clients/) - Independent custom PC building since 2006 — researched parts, assembled and configured systems, and delivered turnkey computers matched to each client's budget. - [Student Government Association Voter Drive](https://jdsileo.com/student-government-association-voter-drive-at-rowan-cabarrus-community/) - As an SGA member at Rowan-Cabarrus Community College, I helped run a 2006 campus voter drive — registration booths, voter education, and official coordination. - [AccuDash Serialized Inventory Revamp](https://jdsileo.com/accudash-serialized-inventory-revamp/) - Rebuilt AccuDash inventory from quantity-based to fully serialized — returns, locations, transfers, and history per unit, with automatic part ingestion from. - [DispatchTrack Tech-Used-Parts Integration](https://jdsileo.com/dispatchtrack-tech-used-parts-integration/) - Syncs the parts technicians consume in DispatchTrack straight into AccuDash — no manual reconciliation between field service and inventory. - [Lumen Sales Prospecting System](https://jdsileo.com/lumen-sales-prospecting-system/) - A Lumen prospecting system that lists Client Development Cards with click-to-call and ties into the Sales Event Calendar — leadership plans sales and resets. ## Pages - [Home](https://jdsileo.com/) - I build workflow automation, custom internal tools, and systems integrations, ship faster with AI-assisted development, and serve as your fractional CTO. - [Reference Access](https://jdsileo.com/references/) - [Leave a Review](https://jdsileo.com/review/) - [Contact Me](https://jdsileo.com/contact-me/) - Reach me directly at jd@jdsileo.com, or use the intake on the home page to book a Microsoft Teams consultation straight onto my calendar. ## Categories - [Software Engineering & Automation](https://jdsileo.com/category/software-engineering-automation/) - Custom software, backend systems, and automation projects by JD Sileo — AI-assisted tooling, API integrations, dashboards, and pipelines that eliminate repetitive work. - [Enterprise Systems & Integrations](https://jdsileo.com/category/enterprise-systems-integrations/) - Enterprise systems & integrations by JD Sileo — ERP and POS integrations, middleware, Microsoft 365, and modernization roadmaps. - [Telecom & Communications](https://jdsileo.com/category/telecom-communications/) - Telecom & communications projects by JD Sileo — 3CX, SIP, Twilio, click-to-call, and phone-system migrations that cut cost. - [Infrastructure & IT Operations](https://jdsileo.com/category/infrastructure-it-operations/) - Infrastructure & IT operations by JD Sileo — networks, firewalls, servers, cloud, and hardware rollouts built to stay up. - [Web Development & Platforms](https://jdsileo.com/category/web-development-platforms/) - Web development & platforms by JD Sileo — WordPress/Elementor builds, portals, forms, and membership platforms. - [Leadership & Strategic Initiatives](https://jdsileo.com/category/leadership-strategic-initiatives/) - Leadership & strategic initiatives by JD Sileo — vendor evaluations, modernization roadmaps, and technology strategy. - [Civic Political & Thought Leadership](https://jdsileo.com/category/civic-political-thought-leadership/) - Civic, political & thought-leadership projects by JD Sileo — coalition platforms, translation systems, directories, and civic tools. ## Tags - [PHP](https://jdsileo.com/tag/php/) - PHP development projects by JD Sileo — custom applications, integrations, and automation. - [WordPress](https://jdsileo.com/tag/wordpress/) - WordPress web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [LAMP Stack](https://jdsileo.com/tag/lamp-stack/) - LAMP Stack development projects by JD Sileo — custom applications, integrations, and automation. - [MySQL](https://jdsileo.com/tag/mysql/) - MySQL data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [REST APIs](https://jdsileo.com/tag/rest-apis/) - REST APIs integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [AI Automation](https://jdsileo.com/tag/ai-automation/) - AI Automation projects by JD Sileo — GPT-driven workflows, code transformation, and intelligent tooling. - [Active Directory](https://jdsileo.com/tag/active-directory/) - Active Directory systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [PowerShell](https://jdsileo.com/tag/powershell/) - PowerShell systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [Linux](https://jdsileo.com/tag/linux/) - Linux development projects by JD Sileo — custom applications, integrations, and automation. - [VoIP](https://jdsileo.com/tag/voip/) - VoIP projects by JD Sileo — 3CX and SIP platforms, click-to-call and Active Directory integrations, CDR reporting, and phone-system migrations that cut cost and downtime. - [3CX](https://jdsileo.com/tag/3cx/) - 3CX projects by JD Sileo — telephony platforms, call routing, and integrations across the portfolio. - [Sage ERP](https://jdsileo.com/tag/sage-erp/) - Sage ERP integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Middleware](https://jdsileo.com/tag/middleware/) - Middleware integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Systems Integration](https://jdsileo.com/tag/systems-integration/) - Systems integration projects by JD Sileo — middleware, APIs, and enterprise connectors. - [Automation](https://jdsileo.com/tag/automation/) - Automation projects by JD Sileo — scripts, tools, and AI-assisted workflows that eliminate busywork. - [Enterprise](https://jdsileo.com/tag/enterprise/) - Enterprise integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Internal Tooling](https://jdsileo.com/tag/internal-tooling/) - Internal Tooling automation projects by JD Sileo — scripts, tools, and AI-assisted workflows that eliminate busywork. - [Prototype](https://jdsileo.com/tag/prototype/) - Prototype web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [pfSense](https://jdsileo.com/tag/pfsense/) - pfSense infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Networking](https://jdsileo.com/tag/networking/) - Networking infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Firewalls](https://jdsileo.com/tag/firewalls/) - Firewalls infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [High Availability](https://jdsileo.com/tag/high-availability/) - High Availability infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Hardware](https://jdsileo.com/tag/hardware/) - Hardware infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [PC Building](https://jdsileo.com/tag/pc-building/) - PC Building infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [System Configuration](https://jdsileo.com/tag/system-configuration/) - System Configuration infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Customer Service](https://jdsileo.com/tag/customer-service/) - Customer Service operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Civic Engagement](https://jdsileo.com/tag/civic-engagement/) - Civic Engagement civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Community Organizing](https://jdsileo.com/tag/community-organizing/) - Community Organizing civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Leadership](https://jdsileo.com/tag/leadership/) - Leadership civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Political Theory](https://jdsileo.com/tag/political-theory/) - Political Theory civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Governance](https://jdsileo.com/tag/governance/) - Governance civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Thought Leadership](https://jdsileo.com/tag/thought-leadership/) - Thought Leadership civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [WooCommerce](https://jdsileo.com/tag/woocommerce/) - WooCommerce e-commerce projects by JD Sileo — online stores, print-on-demand, and payment integrations. - [Lua](https://jdsileo.com/tag/lua/) - Lua development projects by JD Sileo — custom applications, integrations, and automation. - [Nonprofit](https://jdsileo.com/tag/nonprofit/) - Nonprofit civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Organizational Development](https://jdsileo.com/tag/organizational-development/) - Organizational Development civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Microsoft 365](https://jdsileo.com/tag/microsoft-365/) - Microsoft 365 systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [Firewall](https://jdsileo.com/tag/firewall/) - Firewall infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Security](https://jdsileo.com/tag/security/) - Security projects by JD Sileo — access control, authentication, and compliant automation. - [Multi-Factor Authentication](https://jdsileo.com/tag/multi-factor-authentication/) - Multi-Factor Authentication systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [Office 365](https://jdsileo.com/tag/office-365/) - Office 365 systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [IoT](https://jdsileo.com/tag/iot/) - IoT infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Project Management](https://jdsileo.com/tag/project-management/) - Project Management operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Community](https://jdsileo.com/tag/community/) - Community civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Discord](https://jdsileo.com/tag/discord/) - Discord civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Communication](https://jdsileo.com/tag/communication/) - Communication civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Collaboration](https://jdsileo.com/tag/collaboration/) - Collaboration civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Twilio](https://jdsileo.com/tag/twilio/) - Twilio projects by JD Sileo — telephony platforms, call routing, and integrations across the portfolio. - [SMS](https://jdsileo.com/tag/sms/) - SMS projects by JD Sileo — telephony platforms, call routing, and integrations across the portfolio. - [Microsoft Azure](https://jdsileo.com/tag/microsoft-azure/) - Microsoft Azure infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Cloud](https://jdsileo.com/tag/cloud/) - Cloud infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [SEO](https://jdsileo.com/tag/seo/) - SEO web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Web Development](https://jdsileo.com/tag/web-development/) - Web development projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Starlink](https://jdsileo.com/tag/starlink/) - Starlink infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [SIP](https://jdsileo.com/tag/sip/) - SIP projects by JD Sileo — telephony platforms, call routing, and integrations across the portfolio. - [Forms](https://jdsileo.com/tag/forms/) - Forms web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Cloud Architecture](https://jdsileo.com/tag/cloud-architecture/) - Cloud Architecture infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [GCP](https://jdsileo.com/tag/gcp/) - GCP infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Database](https://jdsileo.com/tag/database/) - Database data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Disaster Recovery](https://jdsileo.com/tag/disaster-recovery/) - Disaster Recovery infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Elementor](https://jdsileo.com/tag/elementor/) - Elementor web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Migration](https://jdsileo.com/tag/migration/) - Migration integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Vendor Management](https://jdsileo.com/tag/vendor-management/) - Vendor Management operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Mobile](https://jdsileo.com/tag/mobile/) - Mobile operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Cost Optimization](https://jdsileo.com/tag/cost-optimization/) - Cost Optimization operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Community Outreach](https://jdsileo.com/tag/community-outreach/) - Community Outreach civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Inventory Management](https://jdsileo.com/tag/inventory-management/) - Inventory Management automation projects by JD Sileo — scripts, tools, and AI-assisted workflows that eliminate busywork. - [Microsoft Graph](https://jdsileo.com/tag/microsoft-graph/) - Microsoft Graph systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [Physical Security](https://jdsileo.com/tag/physical-security/) - Physical security projects by JD Sileo — alarm systems, cameras, and access control. - [Translation](https://jdsileo.com/tag/translation/) - Translation media & education projects by JD Sileo — video production, translation, and learning platforms. - [Community Building](https://jdsileo.com/tag/community-building/) - Community Building civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Video Production](https://jdsileo.com/tag/video-production/) - Video Production media & education projects by JD Sileo — video production, translation, and learning platforms. - [Content Creation](https://jdsileo.com/tag/content-creation/) - Content Creation media & education projects by JD Sileo — video production, translation, and learning platforms. - [Education](https://jdsileo.com/tag/education/) - Education media & education projects by JD Sileo — video production, translation, and learning platforms. - [Social Media](https://jdsileo.com/tag/social-media/) - Social Media media & education projects by JD Sileo — video production, translation, and learning platforms. - [Content Distribution](https://jdsileo.com/tag/content-distribution/) - Content Distribution media & education projects by JD Sileo — video production, translation, and learning platforms. - [Ubuntu](https://jdsileo.com/tag/ubuntu/) - Ubuntu development projects by JD Sileo — custom applications, integrations, and automation. - [DevOps](https://jdsileo.com/tag/devops/) - DevOps development projects by JD Sileo — custom applications, integrations, and automation. - [Composer](https://jdsileo.com/tag/composer/) - Composer development projects by JD Sileo — custom applications, integrations, and automation. - [Python](https://jdsileo.com/tag/python/) - Python development projects by JD Sileo — custom applications, integrations, and automation. - [FFmpeg](https://jdsileo.com/tag/ffmpeg/) - FFmpeg media & education projects by JD Sileo — video production, translation, and learning platforms. - [AI](https://jdsileo.com/tag/ai/) - AI automation projects by JD Sileo — scripts, tools, and AI-assisted workflows that eliminate busywork. - [EDI](https://jdsileo.com/tag/edi/) - EDI integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [ERP](https://jdsileo.com/tag/erp/) - ERP integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Strategy](https://jdsileo.com/tag/strategy/) - Strategy operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Paid Memberships Pro](https://jdsileo.com/tag/paid-memberships-pro/) - Paid Memberships Pro civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Membership](https://jdsileo.com/tag/membership/) - Membership civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Directory](https://jdsileo.com/tag/directory/) - Directory civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Staging Environment](https://jdsileo.com/tag/staging-environment/) - Staging Environment web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Chart.js](https://jdsileo.com/tag/chart-js/) - Chart.js data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [JavaScript](https://jdsileo.com/tag/javascript/) - JavaScript development projects by JD Sileo — custom applications, integrations, and automation. - [Data Visualization](https://jdsileo.com/tag/data-visualization/) - Data visualization projects by JD Sileo — Chart.js dashboards and analytics reporting. - [Analytics](https://jdsileo.com/tag/analytics/) - Analytics data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Printful](https://jdsileo.com/tag/printful/) - Printful e-commerce projects by JD Sileo — online stores, print-on-demand, and payment integrations. - [E-Commerce](https://jdsileo.com/tag/e-commerce/) - E-commerce projects by JD Sileo — online stores, print-on-demand, and payment integrations. - [Merchandise](https://jdsileo.com/tag/merchandise/) - Merchandise e-commerce projects by JD Sileo — online stores, print-on-demand, and payment integrations. - [E-Signature](https://jdsileo.com/tag/e-signature/) - E-Signature web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Digital Forms](https://jdsileo.com/tag/digital-forms/) - Digital Forms web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Google API](https://jdsileo.com/tag/google-api/) - Google API integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Civic Tech](https://jdsileo.com/tag/civic-tech/) - Civic Tech civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [Donations](https://jdsileo.com/tag/donations/) - Donations civic-tech projects by JD Sileo — platforms, directories, and community infrastructure. - [LifterLMS](https://jdsileo.com/tag/lifterlms/) - LifterLMS media & education projects by JD Sileo — video production, translation, and learning platforms. - [LMS](https://jdsileo.com/tag/lms/) - LMS media & education projects by JD Sileo — video production, translation, and learning platforms. - [E-Learning](https://jdsileo.com/tag/e-learning/) - E-Learning media & education projects by JD Sileo — video production, translation, and learning platforms. - [Survey](https://jdsileo.com/tag/survey/) - Survey operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Data Analysis](https://jdsileo.com/tag/data-analysis/) - Data analysis projects by JD Sileo — metrics, dashboards, and reporting that drive decisions. - [XAMPP](https://jdsileo.com/tag/xampp/) - XAMPP web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Offline](https://jdsileo.com/tag/offline/) - Offline web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [USB](https://jdsileo.com/tag/usb/) - USB web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Localization](https://jdsileo.com/tag/localization/) - Localization media & education projects by JD Sileo — video production, translation, and learning platforms. - [LiveChat](https://jdsileo.com/tag/livechat/) - LiveChat web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [PostgreSQL](https://jdsileo.com/tag/postgresql/) - PostgreSQL data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [CDR](https://jdsileo.com/tag/cdr/) - CDR data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Reporting](https://jdsileo.com/tag/reporting/) - Reporting data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Paychex](https://jdsileo.com/tag/paychex/) - Paychex operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Accessibility](https://jdsileo.com/tag/accessibility/) - Accessibility media & education projects by JD Sileo — video production, translation, and learning platforms. - [Microsoft Forms](https://jdsileo.com/tag/microsoft-forms/) - Microsoft Forms operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [DispatchTrack](https://jdsileo.com/tag/dispatchtrack/) - DispatchTrack integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Roadmap](https://jdsileo.com/tag/roadmap/) - Roadmap operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [KPIs](https://jdsileo.com/tag/kpis/) - KPIs data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Windows](https://jdsileo.com/tag/windows/) - Windows systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [Group Policy](https://jdsileo.com/tag/group-policy/) - Group Policy systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [SharePoint](https://jdsileo.com/tag/sharepoint/) - SharePoint systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [Call Center](https://jdsileo.com/tag/call-center/) - Call Center operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Campaign](https://jdsileo.com/tag/campaign/) - Campaign operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Claude Code](https://jdsileo.com/tag/claude-code/) - Claude Code projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [ChatGPT](https://jdsileo.com/tag/chatgpt/) - ChatGPT projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [Custom GPT](https://jdsileo.com/tag/custom-gpt/) - Custom GPT projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [Model Context Protocol](https://jdsileo.com/tag/model-context-protocol/) - Model Context Protocol projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [Prompt Engineering](https://jdsileo.com/tag/prompt-engineering/) - Prompt Engineering projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [AI-Assisted Development](https://jdsileo.com/tag/ai-assisted-development/) - AI-Assisted Development projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [LLM Integration](https://jdsileo.com/tag/llm-integration/) - LLM Integration projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [Identity & Access Management](https://jdsileo.com/tag/identity-access-management/) - Identity & Access Management systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [OpenAI Codex](https://jdsileo.com/tag/openai-codex/) - OpenAI Codex projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [Observability](https://jdsileo.com/tag/observability/) - Observability data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Network Security](https://jdsileo.com/tag/network-security/) - Network Security security projects by JD Sileo — access control, authentication, and compliant automation. - [Data Engineering](https://jdsileo.com/tag/data-engineering/) - Data Engineering data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Endpoint Management](https://jdsileo.com/tag/endpoint-management/) - Endpoint Management systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [DocuSeal](https://jdsileo.com/tag/docuseal/) - DocuSeal web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Solutions Architecture](https://jdsileo.com/tag/solutions-architecture/) - Solutions Architecture integration projects by JD Sileo — middleware, APIs, and enterprise system connectors. - [Cloud Migration](https://jdsileo.com/tag/cloud-migration/) - Cloud Migration infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Serialized Inventory](https://jdsileo.com/tag/serialized-inventory/) - Serialized Inventory operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Billing Automation](https://jdsileo.com/tag/billing-automation/) - Billing Automation automation projects by JD Sileo — scripts, tools, and AI-assisted workflows that eliminate busywork. - [Email Automation](https://jdsileo.com/tag/email-automation/) - Email Automation automation projects by JD Sileo — scripts, tools, and AI-assisted workflows that eliminate busywork. - [Microsoft Exchange](https://jdsileo.com/tag/microsoft-exchange/) - Microsoft Exchange systems projects by JD Sileo — Windows, Microsoft 365, Active Directory, and endpoint automation. - [Data Retention](https://jdsileo.com/tag/data-retention/) - Data Retention security projects by JD Sileo — access control, authentication, and compliant automation. - [Claims Processing](https://jdsileo.com/tag/claims-processing/) - Claims Processing automation projects by JD Sileo — scripts, tools, and AI-assisted workflows that eliminate busywork. - [CRM](https://jdsileo.com/tag/crm/) - CRM operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Sales Enablement](https://jdsileo.com/tag/sales-enablement/) - Sales Enablement operations projects by JD Sileo — scheduling, reporting, vendor management, and process automation. - [Click-to-Call](https://jdsileo.com/tag/click-to-call/) - Click-to-Call projects by JD Sileo — telephony platforms, call routing, and integrations across the portfolio. - [Laravel](https://jdsileo.com/tag/laravel/) - Laravel development projects by JD Sileo — custom applications, integrations, and automation. - [PostGIS](https://jdsileo.com/tag/postgis/) - PostGIS data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Vue.js](https://jdsileo.com/tag/vue-js/) - Vue.js web projects by JD Sileo — WordPress/Elementor builds, forms, portals, and integrations. - [Docker](https://jdsileo.com/tag/docker/) - Docker infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [WebRTC](https://jdsileo.com/tag/webrtc/) - WebRTC projects by JD Sileo — telephony platforms, call routing, and integrations across the portfolio. - [Matrix](https://jdsileo.com/tag/matrix/) - Matrix projects by JD Sileo — telephony platforms, call routing, and integrations across the portfolio. - [Cryptography](https://jdsileo.com/tag/cryptography/) - Cryptography security projects by JD Sileo — access control, authentication, and compliant automation. - [Geospatial](https://jdsileo.com/tag/geospatial/) - Geospatial data projects by JD Sileo — databases, pipelines, dashboards, and reporting. - [Distributed Systems](https://jdsileo.com/tag/distributed-systems/) - Distributed Systems infrastructure projects by JD Sileo — networks, servers, firewalls, and IT operations. - [Open Source](https://jdsileo.com/tag/open-source/) - Open Source development projects by JD Sileo — custom applications, integrations, and automation. - [Claude Opus](https://jdsileo.com/tag/claude-opus/) - Claude Opus projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [Claude Fable](https://jdsileo.com/tag/claude-fable/) - Claude Fable projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [Multi-Agent Orchestration](https://jdsileo.com/tag/multi-agent-orchestration/) - Multi-Agent Orchestration projects by JD Sileo — AI-assisted engineering, prompt engineering, and LLM-integrated tooling on production systems. - [IT Consulting](https://jdsileo.com/tag/it-consulting/) - IT Consulting by JD Sileo — end-to-end tech for small teams: a network restructure, Office 365 setup, a WooCommerce store, and custom PC builds, by one person. - [Network Design](https://jdsileo.com/tag/network-design/) - Network Design by JD Sileo: multi-WAN pfSense firewalls, UniFi Wi-Fi, Starlink failover, and a 12-location conversion built for redundancy across every store. - [Windows Server](https://jdsileo.com/tag/windows-server/) - Windows Server work by JD Sileo: PowerShell + Group Policy inventory on every endpoint, a 150+ user Exchange 365 migration, and a datacenter moved to cloud. - [Apache](https://jdsileo.com/tag/apache/) - Apache and LAMP-stack work by JD Sileo — Ubuntu, Apache, MySQL, PHP builds and migrations to dedicated servers and Google Cloud SQL, built for stability. - [System Administration](https://jdsileo.com/tag/system-administration/) - System Administration by JD Sileo — an Azure data center, LAMP-stack server upgrades, and fleet moves like 100+ users onboarded to iPads, kept running smoothly. - [IT Strategy](https://jdsileo.com/tag/it-strategy/) - IT Strategy by JD Sileo — ERP roadmap to Sage via Cargis, EDI vendor evaluation, and a cloud PBX conversion. The plan and vendor picks before you spend.