Improved the reliability and accuracy of routing synchronization between DispatchTrack and AccuDash. Resolved inconsistent data updates and strengthened coordination between systems. Enhanced scheduling accuracy for service operations.
Built backend logic to process annual company survey results via MS Forms and feed them into internal displays. Ensured accurate data transformation for leadership review. Improved timeliness of organizational feedback cycles.
Translated all coalition web content into 63 languages and exported them into multilingual PDFs for global distribution. Ensured every foundational concept was universally accessible. Supported worldwide outreach and local coalition formation.
Transitioned timekeeping from Paycom to Paychex, deployed hardware, and ensured badge compatibility through TruPortal integration.
Designed a new CDR extraction method by pulling call data directly from the 3CX Postgres backend after an update broke the legacy export path. Restored reporting continuity and preserved historical call datasets.
Developed a prototype routing engine enabling WordPress LiveChat messages to be auto-directed to the correct 3CX department. Improved initial contact handling and reduced manual message triage. Positioned for future integration after Jupyter launch.
Created a full offline replication of the coalition’s website using XAMPP, including multilingual videos and PDFs. Packaged the system onto USB drives to support local coalitions with limited or unreliable internet.
Designed and implemented the Cosmopolitan Survey to gather supporter perspectives on governance, voting reform, and policy topics. Connected results to public profiles for enhanced community insight.
Created a complete LMS experience with lessons and quizzes for every major piece of educational content. Enabled structured volunteer training and verified comprehension pathways. Integrated the LMS with PMP and video content to provide a cohesive educational environment.
Integrated the Google Civics API to identify supporters’ elected representatives and automate toolkit donations. Users can sponsor or send multilingual educational toolkits directly to officials or to themselves.
