3CX Click-to-Call Extension with Active Directory Integration
Created a fully integrated click-to-call system using the 3CX Call Control API and Active Directory user data.
Voice and telephony work tagged 3CX — 3CX and SIP platforms, call routing, click-to-call, and phone-system migrations that cut cost without dropping a line.
Created a fully integrated click-to-call system using the 3CX Call Control API and Active Directory user data.
Developed a prototype routing engine enabling WordPress LiveChat messages to be auto-directed to the correct 3CX department. Improved initial contact handling and reduced manual message triage. Positioned for future integration after Jupyter launch.
Designed a new CDR extraction method by pulling call data directly from the 3CX Postgres backend after an update broke the legacy export path. Restored reporting continuity and preserved historical call datasets.
I planned and implemented a sophisticated integration of SMS/MMS capabilities using Twilio within our company’s PBX system (3CX). This integration was designed to provide each sales agent across all store locations with a dedicated, direct line.
I spearheaded a groundbreaking project involving the exploration, presentation, purchase, and implementation of a new cloud-hosted PBX system, 3CX, to replace our existing on-prem Mitel Connect solution.
From SIP consolidation to click-to-call inside your apps, I migrate and integrate VoIP end to end. Let’s make the switch seamless.