Operations work tagged Sales Enablement — the scheduling, surveys, vendor moves, and campaigns that make a business run leaner.
Developed a centralized campaign engine that triggers call workflows based on leadership-defined events. Enabled sales reps to participate in targeted outreach with automated reporting. Improved campaign coordination and accountability.
A custom-built CRM prospecting system that lists Client Development Cards with click-to-call and ties into the Sales Event Calendar — leadership plans sales and resets prospects to keep the list fresh.
I planned and implemented a sophisticated integration of SMS/MMS capabilities using Twilio within our company’s PBX system (3CX). This integration was designed to provide each sales agent across all store locations with a dedicated, direct line.
Scheduling, reporting, vendor consolidation, and the automations that tighten operations. Let’s streamline it.
