Skill · Telecom

SMS

Voice and telephony work tagged SMS — 3CX and SIP platforms, call routing, click-to-call, and phone-system migrations that cut cost without dropping a line.

2 Projects
Selected Work
a person holding a cell phone in front of a laptop

Digital Delivery Coupon Implementation

Implemented a digital coupon delivery system to replace the backordered physical coupon inventory, achieving a significant cost reduction. The new digital system, costing only 2.5 to 6 cents per delivery, replaced paper coupons that previously cost 11 cents each.

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person holding silver iphone 6

SMS/MMS & Direct Lines for Agents

I planned and implemented a sophisticated integration of SMS/MMS capabilities using Twilio within our company’s PBX system (3CX). This integration was designed to provide each sales agent across all store locations with a dedicated, direct line.

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Modernizing your phone system?

From SIP consolidation to click-to-call inside your apps, I migrate and integrate VoIP end to end. Let’s make the switch seamless.