Delivery Fee Audit Tool for Undelivered Tickets

I built a tool that audits undelivered tickets to make sure the correct delivery fees were applied — an algorithm that flags every instance where a fee was undercharged, closing a quiet revenue leak and standardizing how fees get applied.

Revenue Leaking One Ticket at a Time

Delivery fees are easy to get wrong and hard to catch — a missed or undercharged fee here and there adds up to real revenue leakage that never shows on any report. Finding those gaps by hand across every ticket wasn’t feasible; it needed a tool that checked them all, automatically.

Fresh'n'Local delivery van, Neswick Street, Plymouth, Devon - May 2025

What I Delivered

Magnifying glass

Ticket-by-ticket audit

Checked every undelivered ticket to verify the correct delivery fee had been applied.

DesignEthnographyStudioLifeAnalysis5

Undercharge detection

Built an algorithm that flagged any instance where a delivery fee was insufficiently charged.

FileStack

Standardized fees

Standardized the fee-application process so charges stayed consistent going forward.

1000 United States two-dollar bills in shrink wrap

Revenue assurance

Recovered undercharged fees and tightened financial reporting — revenue leakage sealed.

Built
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Core Deliverables
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Skills & Tools
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Robert Durec portrait working on laptop in studio

The Impact

Undercharged delivery fees caught and corrected, a standardized fee process, and cleaner financial reporting — a quiet source of revenue leakage turned into assured, accurate billing.

What Gets Audited Gets Recovered

The revenue you never notice leaking is the hardest to fix. An automated audit that checks every ticket turned an invisible loss into recovered dollars, and made correct fees the default, not the exception.

Have a project like this?

Revenue leaks quietly, one undercharge at a time. Let’s build the audit that catches them.

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