
DispatchTrack Service Billing Automation
Service tickets in AccuDash now update automatically from technician outcomes and build their own bills — more accurate billing with far less back-office work.
Automation work tagged Billing Automation — the tools, scripts, and AI-assisted workflows that make repetitive work disappear across the portfolio.

Service tickets in AccuDash now update automatically from technician outcomes and build their own bills — more accurate billing with far less back-office work.

Built and tested a connector between BillerIQ and the new AccuDash service system, automating the application of customer payments to service tickets in real time.

In a strategic initiative to enhance revenue integrity, I developed a specialized tool designed to audit undelivered tickets in our system. This tool’s primary function was to meticulously check each ticket to ensure that the correct delivery fees were applied.

I spearheaded the planning, development, and implementation of an application designed to interface with the Dispatch Track API.

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I led a transformative project focused on enhancing the customer experience through the development of a robust customer portal.

As a driving force behind a transformative project at La-Z-Boy Southeast, I successfully led the development of a highly efficient custom platform that revolutionized our warranty claims process with vendors.
From a one-off script to an AI-assisted platform, I build the tools that erase the busywork. Let’s scope it.