Email Retention & Purge System (Exchange Online)
A PowerShell system enforcing granular Exchange Online email retention — enterprise-grade mail management in-house, without the premium Microsoft 365 license.
AI-assisted engineering tagged OpenAI Codex — prompting, agentic coding, and LLM-integrated tooling used to build, transform, and automate real production systems.
A PowerShell system enforcing granular Exchange Online email retention — enterprise-grade mail management in-house, without the premium Microsoft 365 license.
An in-house Mailgun alternative — PHP endpoints using Microsoft Graph to subscribe to a shared mailbox and maintain threaded email conversations, no third-party email service required.
Revamped the service platform’s inspection questions to auto-generate the back-office claims paperwork — adapting to the loss of service labor credits.
Service tickets in the custom-built service platform now update automatically from technician outcomes and build their own bills — more accurate billing with far less back-office work.
Live Terms & Conditions signing integrated into our custom-built CRM — Codex-built endpoints plus a self-hosted DocuSeal instance for cheap, fully customizable, in-house-secure e-signatures.
Rebuilt the warehouse platform’s inventory from quantity-based to fully serialized — returns, locations, transfers, and history per unit, with automatic part ingestion from the corporate parts-ordering system.
Syncs the parts technicians consume in DispatchTrack straight into the custom-built warehouse operations and service platform — no manual reconciliation between field service and inventory.
Developed a multi-department Call Board that unified call statistics across sales, service, customer care, and other teams. Added real-time talk-time tracking, call counts, and performance indicators to provide leadership with cross-department operational visibility.
A custom-built CRM prospecting system that lists Client Development Cards with click-to-call and ties into the Sales Event Calendar — leadership plans sales and resets prospects to keep the list fresh.
Prompt-engineered workflows, agentic coding, and LLM integrations that take on real work without handing over the keys. Let’s build it.