I built the RMS-DT Tool at La-Z-Boy Southeast — a custom bridge that automatically imports data from our retail Point-of-Sale system (RMS) into our service and dispatch platform (DispatchTrack), eliminating the manual re-entry that sat between a sale and its delivery.
The Challenge
Every sale that needed delivery was being retyped from one system into another: slow, error-prone, and entirely unnecessary. The two platforms just needed a translator — one that ran on its own, every day, without anyone thinking about it.
What I Delivered
POS integration
Reads orders straight from the RMS point-of-sale system as they happen.
Automated import
PHP + MySQL automation moves the data on schedule — no clicks, no copy-paste.
DispatchTrack sync
Deliveries appear in the dispatch system ready to schedule, with the details already right.
Errors eliminated
Re-keyed data was the main source of delivery mistakes — the bridge removed it.
Skills & Tools
The stack behind this build — tap any to see related work.
The Impact
Order-to-delivery went hands-free: faster scheduling, fewer errors on the truck, and staff hours returned to actual customer service instead of data entry.
Systems That Talk
Two good systems with a gap between them is a workflow problem pretending to be a software problem. A small, reliable bridge closed it — and it’s the kind of integration I’ve built dozens of times since.
