MS Teams, OneDrive and SharePoint Online deployment.
I led a transformative project focused on deploying Microsoft Teams, OneDrive, and SharePoint Online to enhance collaboration and enable cloud-based file sharing within our organization.
I led a transformative project focused on deploying Microsoft Teams, OneDrive, and SharePoint Online to enhance collaboration and enable cloud-based file sharing within our organization.
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I led a transformative project focused on enhancing the customer experience through the development of a robust customer portal.
I led a cost-saving initiative by spearheading a POTS line Conversion project within our organization. Through a comprehensive analysis of our telecom expenses, it became evident that we were paying significantly higher costs for traditional POTS lines.
For the marketing firm Kepler & Wilde, I undertook a crucial project to build a comprehensive user management and document environment using Office 365. This initiative was key to enhancing the firm’s operational efficiency and collaboration capabilities.
I successfully orchestrated the seamless relocation of our marketing office, overseeing the transition of services and equipment from one location to another.
I recently led a project focused on upgrading our SIP services from a regional provider to a national one, resulting in significant cost savings for the organization.
I spearheaded a transformative project centered around developing a Digital Customer Assistant using the powerful Twilio platform.
Led the successful Mitel (formerly ShoreTel) Connect upgrade project at La-Z-Boy Southeast, overseeing the migration and enhancement of our PBX environment.
In my role with La-Z-Boy Southeast, I spearheaded the development of an innovative internal Learning Management System (LMS) and Knowledge Base (KB). This transformative project aimed to enhance and accelerate the employee training process within the organization.
Led a comprehensive warehouse upgrade and relocation project at La-Z-Boy Southeast, driving the successful implementation of new hardware and software solutions.