Custom applications, backend systems, and the automations that quietly do the work — AI-assisted tooling, API integrations, dashboards, data pipelines, and the scripts that turn repetitive tasks into one-time problems.
Built backend logic to process annual company survey results via MS Forms and feed them into internal displays. Ensured accurate data transformation for leadership review. Improved timeliness of organizational feedback cycles.
The Furniture Academy digital Terms & Conditions prototype — a WordPress/WPForms build proving customers could sign remotely or on in-store iPads, with agreements flowing into the POS; the paperless foundation later productionized with self-hosted DocuSeal.
Built a dedicated Ubuntu 24.04 development server to support the emerging Jupiter automation framework. Configured Composer packages, pipelines, and action handler architecture to standardize internal development workflows across AccuDash, Lumen, and new applications.
Developed a real-time Service Dashboard using Chart.js to visualize key operational metrics including ticket volume, scheduling activity, completions, and agent performance.
Implemented a digital coupon delivery system to replace the backordered physical coupon inventory, achieving a significant cost reduction. The new digital system, costing only 2.5 to 6 cents per delivery, replaced paper coupons that previously cost 11 cents each.
The DCA was enhanced with updated methods for data retrieval and writing, improving its performance and stability. Key updates included database optimization, code refactoring, and enhanced processes to ensure smoother operation and faster response times.
In this key initiative, I led a comprehensive training program focused on building LAMP (Linux, Apache, MySQL, PHP) stacks using the Google Cloud Platform.
In a strategic initiative to enhance revenue integrity, I developed a specialized tool designed to audit undelivered tickets in our system. This tool’s primary function was to meticulously check each ticket to ensure that the correct delivery fees were applied.
In this pivotal project, I developed an advanced returns module for our Warehouse Management System (WMS) that revolutionized our handling of returned items.
In this innovative project, I developed an Automated Service Request Agent, a tool designed to revolutionize our customer support process for furniture inquiries and issues.
From a one-off script to a full custom platform, I build the software that makes the repetitive work disappear. Let’s scope what you need.
