For the movie theater company I worked with, I designed and built ticket tracking software that replaced a manual, paper-based system — automating how ticket sales were counted, recorded, and understood.
The Challenge
Ticket numbers were tracked on paper: slow to tally, easy to get wrong, and impossible to analyze. Modernizing meant more than digitizing a form — the theater needed a system simple enough for every staff member to adopt overnight, and robust enough to run the business on.
What I Delivered
Automated ticket tracking
Ticket numbers tracked by the system instead of by hand — errors dropped and nights closed faster.
Multi-terminal deployment
Ran on multiple computers at once, so box office and management worked from the same live numbers.
Accurate records
Every sale recorded consistently — dependable digital records replaced paper tallies.
Sales insights
Trends and customer behavior surfaced from the data, informing showtimes and staffing.
Skills & Tools
The stack behind this build — tap any to see related work.
The Impact
Staff adopted it quickly thanks to a simple, friendly interface — and the business gained something it never had: visibility. Sales trends and customer behavior came straight out of the data, informing decisions that used to be guesses.
Still Running Years Later
To my knowledge the software remains in use to this day — a bespoke tool that outlived the problem it was built to solve. Identify the operational bottleneck, build exactly what the business needs, and make it durable: that’s been my playbook ever since.
