Warehouse Alarm System Conversion to Ring
Led the transition from a failing legacy alarm system to Ring for our warehouse, prompted by repeated service interruptions and inadequate support from the previous provider.
The Automation work across the portfolio — the tools, scripts, and AI-assisted workflows that make repetitive tasks disappear.
Led the transition from a failing legacy alarm system to Ring for our warehouse, prompted by repeated service interruptions and inadequate support from the previous provider.
Developing an Web-based application for use with the Zebra scan gun to enable efficient cycle counts of IT infrastructure assets. This custom application, designed for scalability, will support asset tracking and inventory management.
Developing an automated solution to register customers’ furniture with Servco’s cover warranty system immediately upon delivery. This integration aims to streamline the warranty claims process, ensuring a smooth and efficient experience for both customers and support teams.
Optimized Verizon Wireless costs by reducing the footprint from nine lines to two individual upgraded plans and providing a cell phone credit for other users. Previously, the monthly bill averaged around $700 for limited data plans across all users.
Implemented a digital coupon delivery system to replace the backordered physical coupon inventory, achieving a significant cost reduction. The new digital system, costing only 2.5 to 6 cents per delivery, replaced paper coupons that previously cost 11 cents each.
Led the migration of MySQL from a traditional LAMP stack to Google Cloud SQL, optimizing both database performance and network architecture.
Developed a new integration between our service systems, Furniture Academy and AccuDash, and DispatchTrack to streamline route requests.
Consolidated all phone numbers from Fusion and Telnyx to Twilio, achieving a streamlined SIP provider setup with substantial cost savings and enhanced functionality.
Built and tested a connector between BillerIQ and the new AccuDash service system, automating the application of customer payments to service tickets in real time.
Developed a new service request form for Furniture Academy, automating the submission of service requests directly into the service system with pre-filled fields.
From a one-off script to an AI-assisted platform, I build the tools that erase the busywork. Let’s scope it.