JDSileo

Projects, case studies, and consulting notes from JD Sileo.
Cisco IP desk phone

3CX PBX Conversion

I spearheaded a groundbreaking project involving the exploration, presentation, purchase, and implementation of a new cloud-hosted PBX system, 3CX, to replace our existing on-prem Mitel Connect solution.

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Multifactor Authentication

I played a crucial role in a transformative project aimed at enhancing security within our Office environment through the implementation of Multifactor Authentication (MFA).

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Warehouse workers handling distribution boxes

MC9090 Workaround

I successfully navigated a challenging situation when LZB Corporate abruptly announced the discontinuation of support for the MC9090 scan gun, leaving us with less than 60 days to find a costly upgrade solution.

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La-Z-Boy-Pineville Renovation

I played a pivotal role in the successful renovation of the highly esteemed La-Z-Boy-Pineville store, a significant project that aimed to elevate the customer experience and enhance operational efficiency.

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