Delivery Dashboard
Led a high-impact project at La-Z-Boy Southeast involving the implementation of a cutting-edge solution to transform our operations.
Automation work tagged Internal Tooling — the tools, scripts, and AI-assisted workflows that make repetitive work disappear across the portfolio.
Led a high-impact project at La-Z-Boy Southeast involving the implementation of a cutting-edge solution to transform our operations.
Led the development of a custom service reporting tool at La-Z-Boy Southeast to streamline the processing of service reports from our Point of Sale system. This tool enabled the analysis of service data in an in-house reporting platform called Lumen.
I developed a custom tool at La-Z-Boy Southeast to import data seamlessly from our Point of Sale System (RMS) to our Service and Dispatch System (Dispatch Track).
At La-Z-Boy Southeast, I spearheaded the development and implementation of a powerful reporting tool that transformed call analytics within our organization.
As a driving force behind a transformative project at La-Z-Boy Southeast, I successfully led the development of a highly efficient custom platform that revolutionized our warranty claims process with vendors.
In a collaborative effort with the United Coalition of Reason, of which the Charlotte Atheists and Agnostics is a member through the Charlotte Coalition of Reason, I led the development of the ‘Secular Directory’.
Programmed a novel Addon for the game World of Warcraft in order to get the edge in an E-Sports Competition. The addon automated lead generation and member activity monitoring to ensure the guild was populated with enthusiastic and active members.
In a transformative project for the movie theater company I was working with, I developed a ticket tracking software to replace their manual, paper-based system.
From a one-off script to an AI-assisted platform, I build the tools that erase the busywork. Let’s scope it.