Lumen Sales Prospecting System

I built a prospecting system in Lumen that lists Client Development Cards (CDCs) and leverages the click-to-call features developed in earlier projects. Combined with the Sales Event Calendar’s leadership controls, it lets leadership plan future sales and reset prospects to keep the list fresh — making it easier for salespeople to drive traffic.

Prospecting That Reps Actually Use

Prospect lists go stale and calling is friction, so reps quietly stop working them. The system needed to surface the right Client Development Cards, make calling them one click, and give leadership the levers to plan sales and refresh the pool — so prospecting stayed easy enough to actually happen.

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What I Delivered

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CDC prospect lists

Surfaced Client Development Cards (CDCs) as the working prospect lists in Lumen.

Wall calendar with events marked

Click-to-call built in

Leveraged the click-to-call features from earlier projects for one-click outreach.

Dispatcher taking a call at a desk of monitors

Tied to the sales calendar

Connected to the Sales Event Calendar so leadership can plan future sales.

Team working at laptops in an office

Fresh by design

Let leadership reset prospects to keep the list fresh and worth working.

Prospecting System
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Core Deliverables
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Skills & Tools
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Stand for video calls with an Orange customer service advisor in Poland

The Impact

A Lumen prospecting system that puts fresh Client Development Cards in front of reps with one-click calling, tied to leadership’s sales calendar — turning prospecting from a chore into something reps will actually do to drive traffic.

Make the Right Call the Easy One

Reps work the lists that are easy to work. Pairing fresh, leadership-curated CDCs with one-click calling removed the friction that kills prospecting — and made driving traffic the path of least resistance.

Have a project like this?

Give your reps warm lists and one-click calls. Let’s make prospecting easy.

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